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| Condition | Grade A+ (BSI Certified) |
|---|---|
| Brand | Dell |
| Model | Latitude 5000 5420 |
| Processor | Intel® Core™ i7 |
| RAM | 16GB |
| Storage Capacity | 512GB SSD |
| Screen Size | 35.6 cm (14") |
| Operating System | Windows 11 Pro |
| Colour | Unknown Colour |
| Warranty | 3 Year Warranty |
| Product type | Laptop |
|---|---|
| Product colour | Grey |
| Form factor | Clamshell |
| Market positioning | Business |
| Intel® vPro™ Platform Eligibility | Yes |
| Display diagonal | 35.6 cm (14") |
|---|---|
| Display resolution | 1920 x 1080 pixels |
| Touchscreen | No |
| HD type | Full HD |
| Panel type | IPS |
| LED backlight | Yes |
| Native aspect ratio | 16:9 |
| Anti-glare screen | Yes |
| Maximum refresh rate | 60 Hz |
| Processor manufacturer | Intel |
|---|---|
| Processor family | Intel® Core™ i7 |
| Processor generation | 11th gen Intel® Core™ i7 |
| Processor model | i7-1185G7 |
| Processor cores | 4 |
| Processor boost frequency | 4.8 GHz |
| Processor cache | 12 MB |
| Processor cache type | Smart Cache |
| Configurable TDP-up frequency | 3 GHz |
| Configurable TDP-up | 28 W |
| Configurable TDP-down | 12 W |
| Configurable TDP-down frequency | 1.2 GHz |
| Internal memory | 16 GB |
|---|---|
| Internal memory type | DDR4-SDRAM |
| Memory clock speed | 3200 MHz |
| Memory form factor | SO-DIMM |
| Memory layout (slots x size) | 1 x 16 GB |
| Memory slots | 2x SO-DIMM |
| Maximum internal memory | 64 GB |
| Total storage capacity | 512 GB |
|---|---|
| Storage media | SSD |
| Total SSDs capacity | 512 GB |
| Number of SSDs installed | 1 |
| SSD capacity | 512 GB |
| SSD interface | NVMe, PCI Express |
| NVMe | Yes |
| SSD form factor | M.2 |
| Optical drive type | No |
| Card reader integrated | Yes |
| Compatible memory cards | MicroSD (TransFlash), MicroSDHC, MicroSDXC |
| Discrete graphics card model | Not available |
|---|---|
| On-board graphics card | Yes |
| On-board GPU manufacturer | Intel |
| Discrete graphics card | No |
| On-board graphics card model | Intel Iris Xe Graphics |
| Audio chip | Realtek ALC3204 |
|---|---|
| Audio system | MaxxAudio Pro |
| Number of built-in speakers | 2 |
| Speaker power | 2 W |
| Built-in microphone | Yes |
| Number of microphones | 2 |
| Front camera | Yes |
|---|---|
| Front camera resolution (numeric) | 0.92 MP |
| Video capturing speed | 30 fps |
| Top Wi-Fi standard | Wi-Fi 6 (802.11ax) |
|---|---|
| Wi-Fi standards | Wi-Fi 6 (802.11ax) |
| Mobile network connection | No |
| Antenna type | 2×2 |
| WLAN controller model | Intel Wi-Fi 6 AX201 |
| WLAN controller manufacturer | Intel |
| Ethernet LAN | Yes |
| Ethernet LAN data rates | 10,100,1000 Mbit/s |
| Bluetooth | Yes |
| Bluetooth version | 5.1 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 2 |
|---|---|
| USB4 Gen 3×2 ports quantity | 2 |
| Ethernet LAN (RJ-45) ports | 1 |
| HDMI ports quantity | 1 |
| HDMI version | 2.0 |
| Combo headphone/mic port | Yes |
| USB Type-C DisplayPort Alternate Mode | Yes |
| PowerShare | Yes |
| Number of USB ports with PowerShare support | 1 |
| Pointing device | Clickpad |
|---|---|
| Numeric keypad | No |
| Keyboard backlit | Yes |
| Full-size keyboard | Yes |
| Operating system architecture | 64-bit |
|---|---|
| Operating system language | Multilingual |
| Trial software | Microsoft Office |
| Operating system installed | Windows 10 Pro |
| Intel® Evo™ Platform Verified | No |
|---|---|
| Intel Trusted Execution Technology | Yes |
| Intel VT-x with Extended Page Tables (EPT) | Yes |
| Intel Stable Image Platform Program (SIPP) | Yes |
| Intel Software Guard Extensions (Intel SGX) | No |
| Idle States | Yes |
| CPU configuration (max) | 1 |
| Embedded options available | No |
| Intel Virtualization Technology for Directed I/O (VT-d) | Yes |
| Intel Virtualization Technology (VT-x) | Yes |
| Battery technology | Lithium-Ion (Li-Ion) |
|---|---|
| Number of battery cells | 4 |
| Battery capacity | 63 Wh |
| Battery voltage | 15.2 V |
| Battery recharge time | 3 h |
| Fast charging | No |
| Battery charge indicator | Yes |
| Battery weight | 250 g |
| AC adapter power | 65 W |
|---|---|
| AC adapter frequency | 50/60 Hz |
| AC adapter input voltage | 100 – 240 V |
| USB Type-C charging port | Yes |
| USB Power Delivery (USB PD) | Yes |
| USB charging voltage | 5,9,15,20 V |
| Cable lock slot | Yes |
|---|---|
| Fingerprint reader | Yes |
| Trusted Platform Module (TPM) | Yes |
| Password protection | Yes |
| Operating temperature (T-T) | 0 – 40 °C |
|---|---|
| Storage temperature (T-T) | -40 – 65 °C |
| Operating relative humidity (H-H) | 10 – 90% |
| Storage relative humidity (H-H) | 0 – 95% |
| Operating altitude | -15.2 – 3048 m |
| Non-operating altitude | -15.2 – 10668 m |
| Operating shock | 110 G |
| Non-operating shock | 140 G |
| Operating vibration | 0.66 G |
| Non-operating vibration | 1.3 G |
| Width | 321.4 mm |
|---|---|
| Depth | 212 mm |
| Height (front) | 1.93 cm |
| Height (rear) | 2.09 cm |
| Weight | 1.4 kg |
| Package width | 388 mm |
|---|---|
| Package depth | 76 mm |
| Package height | 340 mm |
| Package weight | 2.66 kg |
| Cables included | AC |
|---|
Great news — the device you’re viewing is a qualifying BSI Certified refurbished device and is eligible for our TechSocial Trust Guarantee.
TechSocial Trust gives you additional peace of mind when purchasing this device, with FREE replacement protection and up to 50% of your original purchase price back if a qualifying hardware fault occurs within your first 12 months.
The TechSocial Trust Guarantee is our additional protection for qualifying BSI Certified laptops and desktops.
Your device has been through the BSI Certified refurbishment process and has been fully tested to ensure it meets the required quality standards.
Because this device is BSI Certified, it qualifies for TechSocial Trust.
If your device develops a qualifying hardware fault covered by the applicable warranty, we’ll work with you to resolve the issue and where applicable, provide a replacement device.
If a qualifying warranty claim is made within your first 12 months, you can receive up to 50% of your original purchase price back, subject to the TechSocial Trust terms and conditions.
This device is a BSI Certified refurbished product, meaning it has been fully tested as part of the BSI refurbishment process.
After purchasing this device, you need to register it to activate your TechSocial Trust protection.
Register Between 14 and 30 Days After Purchase
Registration must be completed between 14 and 30 days following your purchase. You’ll need your purchase details and device information to complete the registration.
If your device develops a qualifying hardware fault within the first 12 months, simply contact TechSocial. We’ll guide you through the warranty process and assess the fault.
If your claim qualifies under the TechSocial Trust Guarantee, you’ll receive the applicable protection, including FREE replacement and up to 50% back on your original purchase price.
Your device isn’t simply a refurbished laptop or desktop. It’s a BSI Certified device, fully tested as part of the BSI refurbishment process and backed by the additional confidence of TechSocial Trust.
BSI Certified. TechSocial Trusted.
Buy with confidence. Buy with TechSocial Trust.
Important Terms: The TechSocial Trust Guarantee applies to this qualifying BSI Certified device. Registration is required between 14 and 30 days following purchase. Qualifying hardware faults must occur within the first 12 months and be covered by the applicable warranty. Claims are subject to the TechSocial Trust terms and conditions. Where applicable, protection may include a replacement device and up to 50% of the original purchase price back. The TechSocial Trust Guarantee is provided in addition to your statutory consumer rights.
Every BSI Certified laptop and desktop at TechSocial goes through a rigorous refurbishment and quality-assurance process before it is made available for sale. These are not simply used devices that have been cleaned and resold — each device is carefully inspected, tested and restored to meet our high standards.
Each device undergoes extensive testing covering the key components and functions, including the processor, memory, storage, display, keyboard, touchpad, ports, connectivity, battery and overall system performance. Where required, genuine manufacturer parts are replaced to restore the device to the required standard.
Cosmetic condition is also carefully assessed. Devices may be professionally cleaned, refurbished or resprayed where necessary, helping them look as close to perfect as possible while extending their useful life.
Only devices that successfully complete the required checks and meet our grading and quality standards can progress through the BSI Certified process.
Buying a refurbished laptop or desktop gives technology a second life rather than allowing perfectly usable equipment to become electronic waste. By extending the lifespan of existing technology, we can reduce the environmental impact associated with manufacturing new devices, including the use of raw materials, energy and resources.
For businesses, charities, schools and individuals, choosing refurbished technology can therefore be a practical way to support CSR and sustainability objectives while still receiving reliable, professionally tested equipment.
Our BSI Certified devices can take longer to dispatch than brand-new products. This is intentional.
A new product can often be picked, packed and shipped directly from stock. Our BSI Certified devices may still be going through testing, refurbishment, component replacement and cosmetic preparation before they are ready to leave us.
We believe this extra time is worthwhile. We would rather take the time to properly test and prepare a device than rush it out and compromise on quality.
This commitment is why we created the TechSocial Trust.
We believe in refurbished technology and the value it provides — environmentally, socially and financially. We are prepared to stand behind the devices we sell because they have gone through a significantly more thorough process than simply being wiped down and resold.
You’re not just buying a used laptop or desktop. You’re choosing technology that has been tested, restored and given another opportunity to be useful — while helping support a more sustainable approach to technology.