Buy with Confidence

At TechSocial, we believe buying refurbished technology should be simple, reliable and completely worry-free.

That’s why we’ve created the TechSocial Trust Guarantee—an exclusive protection package available only on qualifying BSI Certified refurbished devices.

When you purchase an eligible device, you’ll receive:

• FREE replacement if your device develops a qualifying hardware fault covered by the manufacturer’s or TechSocial warranty.
• 50% Money Back Guarantee if a qualifying warranty claim is made within the first 12 months of ownership.

It’s our way of giving you complete confidence that you’re buying one of the highest quality refurbished devices available.

Look for the TechSocial Trust Guarantee

The TechSocial Trust Guarantee is only available on selected BSI Certified refurbished devices.

When browsing our products, simply look out for the TechSocial Trust logo shown above. If you see this badge on a product, that device is eligible for the TechSocial Trust Guarantee, including our 50% Money Back Guarantee.

No badge = no TechSocial Trust Guarantee.

How to Activate Your Cover

To activate your TechSocial Trust Guarantee, you must register your device after purchase.

Registration Period

You must register your eligible device:

• At least 14 days after your purchase date
• No later than 30 days after your purchase date

Registration outside this period will make the device ineligible for the TechSocial Trust Guarantee.

Register Your Device

Once you’ve received your device, simply visit:

https://repairrepay.co.uk/reliability

Complete the online registration using your:

• Proof of purchase
• Device details
• Contact information

Once your registration has been accepted, your TechSocial Trust Guarantee is activated.

How the TechSocial Trust Guarantee Works

1. Purchase

Buy a qualifying BSI Certified refurbished device displaying the TechSocial Trust Guarantee badge.

2. Register

Register your device between 14 and 30 days after purchase at:

https://repairrepay.co.uk/reliability

3. Enjoy Your Device

Use your device with confidence knowing it’s protected by the TechSocial Trust Guarantee.

4. If Something Goes Wrong

Should your device develop a hardware fault covered under the standard warranty within the first 12 months, simply contact TechSocial.

We’ll inspect the device and, where appropriate, repair or replace it in accordance with our warranty terms.

5. Receive Your 50% Refund

If your claim qualifies under the TechSocial Trust Guarantee, you’ll receive a refund equal to 50% of your original purchase price.

What’s Covered?

The TechSocial Trust Guarantee covers genuine hardware faults that occur during normal use and are covered under the standard warranty.

What’s Not Covered?

The guarantee does not cover:

• Accidental damage
• Liquid damage
• Cosmetic damage or normal wear and tear
• Loss or theft
• Damage caused by misuse or neglect
• Unauthorised repairs or modifications
• Battery degradation through normal use
• Software issues or user-installed software
• Any fault excluded under the standard warranty

Terms & Conditions

The TechSocial Trust Guarantee is exclusively available on qualifying BSI Certified refurbished devices purchased directly from TechSocial.

To qualify for the 50% Money Back Guarantee:

• Your device must display the TechSocial Trust badge on the product page.
• Your device must be registered between 14 and 30 days after purchase.
• Registration must be completed at https://repairrepay.co.uk/reliability.
• The hardware fault must occur within the first 12 months from the purchase date.
• The fault must be covered under the standard warranty.
• Proof of purchase and successful registration must be provided.
• The device may be required to be returned for inspection before a claim is approved.

Where a claim is approved, TechSocial will refund 50% of the original purchase price.

The TechSocial Trust Guarantee is provided in addition to your statutory consumer rights.

Why Buy a TechSocial Trust Device?

• BSI Certified Refurbished Quality
• FREE Replacement Warranty
• 50% Money Back Guarantee
• UK-Based Support
• Sustainable Technology You Can Trust

Trusted Protection. Real Value.